As you may have seen in the news, there have been several recent retail data breaches that have affected millions of debit card and credit card users around the country. If you have used your Forcht Bank debit card and/or credit card at a retailer who has had a data breach, your cardholder information may have been compromised.
We want to assure you that we're using every means possible to protect you from debit and credit card fraud. This includes the use of sophisticated fraud monitoring tools that alert us to unusual or suspicious activity on your debit card or credit card accounts. Remember, you should always monitor you bank accounts on a regular basis for any type of unusual or suspicious activity.
If you notice any unauthorized activity on your Forcht Bank account, you are encouraged to contact us immediately at 1-844-4FORCHT. We can then block your current card from any activity and reissue a new card to you.
If you have any questions or concerns about your Forcht Bank debit or credit cards, call or stop by your nearest banking center, or call us at 1-844-4FORCHT.
- Monitor your accounts for any unauthorized activity. Review your account activity often through online banking or mobile banking.
- Don't share your personal information. Don't provide your Social Security number or account information to anyone who contacts you online or over the phone. Protect your PINs and passwords and do not share them with anyone.
- Change your passwords. Use a combination of letters, numbers, and symbols for your passwords and change them periodically.
- Shred sensitive papers. Shred receipts, invoices, bank statements and unused credit card offers before throwing them away.
- Keep an eye out for missing mail. Identity thieves look for monthly bank or credit card statements or other mail containing your financial information. Consider enrolling in online banking to reduce the likelihood of paper statements being stolen. Also, don't mail bills from your own mailbox with the flag up.
- Sign up for alerts. Sign up for text message alerts through online banking for large withdrawals or payments (can be set for any amount of $100 or more).
- Monitor your credit report. Order a free copy of your credit report every four months from one of the three credit reporting agencies at annualcreditreport.com.
- Protect your computer. Make sure the virus protection software on your computer is active and up to date. When conducting business online, make sure your browser's padlock or key icon is active. Also look for an "s" after the "http" to be sure the website is secure.
- Protect your mobile phone or tablet. Use the passcode lock on your smartphone and other devices. This will make it more difficult for thieves to access your information if your device is lost or stolen. Before you donate, sell or trade your mobile device, be sure to wipe it using specialized software or using the manufacturer's recommended technique. Some software allows you to wipe your device remotely if it is lost or stolen.